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Samsung UN28H4000 LED TV Review

Tiny TV or massive monitor: You can't go wrong with Samsung's 2014 entry-level offering.

$339.99 28 in.
4.9 score Tested by Experts
  • The Samsung UN28H4000 is better than 27% of the televisions we tested.
  • It is better than 65% of the televisions we have tested under $400.
  • It is better than 30% of the LCD televisions we have tested.
  • It is better than 28% of the LED televisions we have tested.
  • This product is scored relative to other tvs we've tested. Learn more.
# of televisions Product Score This graph shows the Samsung UN28H4000’s score compared to other televisions we tested.
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With TVs getting larger and curvier, you'd think that no company would bother to craft a basic 28-inch model in 2014—except Samsung. If you're in need of a diminutive, feature-free telly, then Sammy's UN28H4000 (MSRP $339.99) might be the display you're looking for, especially with sale prices dipping as low as $238.

Before you place your order, though, make sure you know exactly what the H4000 offers: a 720p screen, a basic list of picture settings, and a bare minimum of ports. If you're a TV enthusiast, this display's lackluster contrast won't impress you at all. But if you want a small set that looks good with cable content, you can't do much better—unless you can find last year's model, that is.

The Look

One unique TV—just kidding! It's a black plastic rectangle.

If you've seen any HDTV before, you already know what to expect with the Samsung UN28H4000. This little fella is your standard black, plastic rectangle with a black plastic stand. At least Samsung added a curved strip of (you guessed it) plastic underneath the logo to give this display a bit of character.

For connectivity options, there isn't much. Samsung equipped its entry-level LED with two HDMI inputs, a USB slot, a component/composite input, a digital audio output, and a headphone jack. In other words, using this with a cable box and a streaming device—nothing more—works out perfectly.

Samsung deserves praise for including a button that illuminates the remote—normally a high-end feature.

Also on the back of the H4000 is the Jog Stick, which offers manual controls in case you can't find your remote. For anyone unfamiliar with these Samsung joystick thingamajiggies: Press it in to power the TV on, and press it once more to prompt the menu; move it left and right to control volume, or up and down to change channels (if your TV is connected to the cable box via a coax cable).

The remote bundled with the H4000 is nearly identical to every other Samsung remote, just smaller with little buttons and no internet controls. Samsung deserves praise for including a button that illuminates the remote, a feature that usually doesn't come on entry-level TVs. If you ever watch movies in a dark room, you know how helpful a light-up remote can really be.

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The Picture

View your 28-inch TV from any angle... or not

You know that age-old philosophical question about the tree falling in the woods? The same goes for Samsung's UN28H4000: If a 28-inch TV offered incredible picture quality, would anyone care? Conversely: If a 28-inch TV has a so-so image, would that be a deal breaker?

The image on the H4000 display is by no means incredible, but it's more than adequate for a device that will probably be someone's secondary TV.

With the picture mode set to Movie, colors look fairly accurate out of the box. Blues and reds are almost perfectly saturated, while greens are technically too vibrant. With a cable box hooked up, I didn't notice any color issues.

One area of disappointment is the all-important black level.

One area of disappointment is the all-important black level. The H4000 achieves a rather poor score here, and oddly enough, is worse than its predecessor: the F4000. Lackluster black levels mean substandard contrast, and that makes for an image that just doesn't pop.

Even though the screen doesn't get very dark, it has great uniformity. That means the H4000 doesn't succumb to the terrible disorder known as flashlighting, or bright spots on a dark screen.

Another plus is this Samsung's killer viewing angle, although I have to bring up the "tree falling in the woods" metaphor again. Does anyone really care that a 28-inch TV offers fantastic off-angle viewing? Consumers will probably watch this little guy straight on—you won't be hosting Superbowl parties with this thing.

The H4000 doesn't get many high marks for its picture quality, but I need to reiterate that with HD cable, it looks very respectable. This isn't the centerpiece of your living room, and it's not trying to be.

Comparable Products

Before you buy the Samsung UN28H4000, take a look at these other televisions.

The Experience

The definition of a sub-$300 menu interface

Year after year, we can always count on Samsung to ship its smart TVs with a robust and aesthetically pleasing menu interface. Sadly, the company's low-end "dumb" TVs don't benefit from the same design sense.

There's nothing inherently wrong with the interface on the H4000: It offers all of the basics, like picture adjustments, sound controls, and even a low-latency game mode. For most consumers, this is good enough. Television enthusiasts, though, will not find options like 10-point white balance, motion enhancement, or a sound equalizer.

Samsung also includes a menu for USB media files. The interface for this feature looks much better than the standard menu, but playing files is hit or miss. In my experience, the H4000 won't downscale an image. In other words, if you want to put a picture with a resolution larger than 720p on this Samsung, it won't work. Who actually uses their TVs as glorified picture frames, though?

I don't have many gripes with traversing Samsung's low-end menus aside from the interface's terrible looks. Maybe next year Samsung will put its full menu system on all of its TVs.

The Verdict

It's good to be the king.

When consumers hear the phrase "small TV," they probably think of a 32-inch model. Finding a smaller TV is pretty rare: Aside from Samsung, LG seems to be the only other major brand making sub-32-inch TVs. Panasonic doesn't, Sony doesn't, and Sharp would never. So where does this leave Samsung's UN28H4000?

At the top of the mini-TV mountain.

Judging the H4000 by its score alone, most consumers wouldn't look twice at it. That's a shame: Aside from its subpar contrast ratio, it doesn't look bad. When hooked up to a cable box, the H4000 produces a solid image, thanks to fairly accurate colors and good motion performance.

If you're part of the niche crowd that needs a TV around 28 inches (and you don't want to go retro), Samsung's newest low-end model is currently one to watch. While I would recommend last year's F4000 model over this one, the H4000 is nonetheless a worthy secondary television for any home.

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